“As a business owner, I appreciate that SSE Network Services keeps my staff operating like a precision machine. I am very happy we made the switch to SSE.”
“SSE’s care in understanding our business needs truly brought peace of mind that we finally found the right IT partner.”
"The entire upfront process of transitioning to SSE was exceptional compared to the two other firms we worked with in the past. The meticulous way they investigated, researched, tested and really learned how our network supports the daily operations of our business before they ever touched anything was tremendous."
“SSE has been an outstanding partner; ensuring that our computers and network are available 100% of the time. The Pretecht monitoring product has reduced the personnel time required to support our network and has saved us money.”
“Whenever I can’t fix an issue, I know I can call SSE. Being the sole IT-type person in our company for months, it was nice to know that I could still go on vacation or call in sick and I wouldn’t have as much waiting for me when I got back ”
“I wanted to let you all know I think your help desk technicians are absolutely amazing – great customer service, attitude, follow up, and just plain ON THE BALL! Thank you for hiring such great people – it makes computer pain much easier to bear.”
“Your tech was so patient and kind to me. He helped me resolve a situation that unnerved me and his calm manner reassured me. Plus, he fixed everything! Thank you once again. ”
“Please pass on to the powers that be over there that yours was the best, most efficient, warmest customer service I’ve gotten. Other guys have been fine of course, but yours was exceptional. Thank you!
“Just wanted to let you know that your engineer did a fantastic job with the cut-over to our new server. He’s very thorough, helpful and conscientious. He’s all about client service, making sure that everyone was functioning properly after the cut-over. We truly appreciate the great service.”
“I just wanted to take this opportunity to recognize the OUTSTANDING customer service and help that was provided by your technician. He has gone above and beyond to be of help in solving computer issues which can be frustrating at times. He was very patient, reliable (he called when he has promised), understood the needs of “computer challenged “ staff and advocated to try to resolve computer issues at our building. I can’t express my gratitude enough.”
“I want to say that in my first week of working here at our company, my experience with Pretecht support has been outstanding. We are very fortunate to be working with you!”
“Technology is imperative to my firm, as it is with most businesses. SSE understands the importance of responding immediately to any issue, large or small. Since we have been a client of SSE, I no longer have to worry about the daily backups, updates and all the other management aspects that are required to keep the firm’s technology current. The team of experts at SSE does a fantastic job and are considered part of my business’ extended team.”
“I just wanted to say a quick thank you for the professional and kind service I receive when I call Pretecht. No matter whom I have worked with; they have always worked to fix my computer problem and been patient and professional in their demeanor.”
“Your engineer came in this morning and got to work on the website and it is up and running again. He does a great job fixing our mistakes. We need to utilize him more upfront in planning stages so we avoid these outages.”